★ Fall River, MA — serving families since 1985 • Rock St & community sitesMon–Fri 8:30am–5pm • 508-678-7541
Now enrolling • Free family programs in Fall River

Strong Families.
Strong Fall River.

We walk alongside parents, kids, grandparents and caregivers with counseling, parenting education, youth mentoring, food & basic needs — so every family on Bedford St to Flint Village can thrive.

4,800+
families / year
38 yrs
in community
92%
feel more supported
Happy family together in Fall River park
Children learning and playing together
♥ 1,200 backpacks
given to students last August + free haircuts, physicals & joy
★Trusted nonprofit
101 Rock St, Fall River MA 02720
Community volunteers supporting families
About — who we are

A family neighbor since 1985, in the heart of Fall River.

Family Fall River (Family Service Association) began in a small Rock Street office with one belief: no family should face hard times alone. Today we are a multi-cultural team of counselors, educators, social workers and neighbors serving English, Portuguese, Spanish and Haitian Creole speaking families.

  • ✅ Whole-family care: from prenatal to grandparents — counseling, case management, and concrete help in one place.
  • ✅ Rooted locally: partnerships with schools, health centers, churches, Battleship Cove events and city programs.
  • ✅ Free & confidential: most programs are free, with interpretation, evening hours and home visits.
  • ✅ Strength-based: we build on what families already do well — resilience, faith, culture, love.

🎯 Mission

Strengthen families and prevent crisis through accessible counseling, education and community connection.

👁 Vision

A Fall River where every child grows up safe, every parent feels supported, and every elder belongs.

💛 Values

Dignity • Equity • Compassion • Collaboration • Hope. We meet you where you are, without judgment.

What we do

One door, many kinds of help.

Walk in, call, or message us. A family navigator will listen and connect you within 24 hours.

Family counseling session
Counseling

Family & Individual Counseling

Trauma-informed therapy for anxiety, depression, grief, family conflict and life transitions. In-person & telehealth.

Book a consult →
Parent and child learning
Parenting

Parenting Education

Nurturing Families, Triple P, fatherhood groups, teen parent support, playgroups 0-5. Dinner + childcare included.

See classes →
Volunteers packing food
Basic needs

Food, Diapers & Essentials

Weekly pantry, diaper bank, winter coats, back-to-school, holiday gifts and emergency funds for rent & utilities.

Get essentials →
Youth mentoring group
Youth

Youth Mentoring & After-School

Homework help, arts, sports, summer jobs, college prep for ages 8-18 across Flint, South End and Highlands.

Join youth club →
Senior community gathering
Seniors

Grandparents & Seniors

Grandparents raising grandchildren, companionship visits, benefits help, wellness checks and social lunches.

Support for elders →
Community housing support
Housing

Housing & Stability

Eviction prevention, RAFT & HomeBASE navigation, budgeting coaching, and referrals to shelters & jobs.

Talk to navigator →
Programs calendar

Weekly rhythms your family can count on.

All free. No insurance needed. Interpretation in PT / ES / HT. Childcare always provided.

👶 Mon • Little Steps 0-5

10am Playgroup + songs, early literacy, developmental screening. Rock St Family Center.

Every Monday • Drop-in

🧡 Tue • Nurturing Parents

6pm 12-week series: positive discipline, stress, co-parenting. Certificate + dinner.

Next cohort starts soon

🎨 Wed • Youth Studio

3:30pm Art, music, basketball & tutoring for 10-16 y.o. South End site + snacks.

After-school • Free

🥕 Thu • Pantry & Diapers

Fresh produce, diapers sizes N-6, wipes, formula. Bring ID, no questions beyond zip.

9am–1pm • Weekly

👨‍👧 Fri • Dads Circle

Fatherhood brotherhood: jobs, custody support, BBQ nights, kids welcome. Led by dads.

6pm • Biweekly

🎉 Sat • Community Saturdays

Monthly block parties, health fairs, Battleship Cove trips, holiday distributions.

Once a month • All ages

Impact • Fall River by numbers

Real help, measured in neighbors.

4,812family members served in 2025
1,340counseling sessions
18kmeals & pantry bags
640youth in mentoring
1985 →
Founded on Rock Street to prevent foster care placements.
2005 →
Added bilingual parenting center & after-school.
2020 →
COVID response: 40k meals, remote counseling.
2026 →
New Family Hub: one building, all services.

“They treated us like family.” — Maria, Flint Village mom of 3

“After my husband lost work, Family Fall River helped with rent, diapers, and counseling for my son. Now I volunteer at pantry Thursdays.”

“My son smiles again.” — Deon, South End dad

“Dads Circle and youth studio changed everything. Grades up, fights down. Coaches actually show up.”

News & stories

Fresh from the neighborhood.

Programs, events, resources and family wins. Click any story to read full page.

Suggest a story

No news yet — check back soon!

We publish parenting tips, pantry hours and event recaps every week.

FAQ

Questions? Good. We love them.

Is help really free?

Yes — most counseling, classes, pantry and youth programs are free thanks to donors and state grants. Some therapy can bill MassHealth if you have it, but no one is turned away.

Do I need to live in Fall River?

Priority is Fall River, Somerset, Swansea, Westport and Tiverton, but anyone in Bristol County can call. We'll refer if we're not the best fit.

What languages do you speak?

English, Portuguese, Spanish and Haitian Creole on staff, plus phone interpretation for 200+ languages.

How fast can I get counseling?

Urgent family needs are triaged same-day. Routine intake is usually within 5-7 days. Walk-ins welcome Mon-Thu 9-3.

Can I volunteer or donate diapers?

Absolutely! Pantry Thursdays, homework helpers, holiday drives. Use the form below — we reply within a day.

Contact • Get help

Tell us what your family needs.

101 Rock Street, Fall River, MA 02720
Mon–Fri 8:30–5 • Pantry Thu 9–1
508-678-7541 • [email protected]

Friendly team meeting

Crisis? Call or text 988 anytime. For DCF emergencies call 911. We are not an emergency shelter but we will connect you fast.

Request callback in 24h

Confidential. No spam. A real navigator replies.